.
 

Oz Call Centres INDEX

HOME
WHAT WE DO
OUTSOURCING
Quotes & Trends
Definition
C.C. Outsourcing
Who Outsources
Benefits
3 Step Plan
Case Samples
Some Tips
Vendor Checklist
Contracts
C.C's Future
Why Australia?
The Procedure
Our Costs
WHO WE  ARE  & OUR  C.E.O.
INDUSTRY  LINKS
- OUTSOURCER CONTACT  FORM
- SERVICE  BUREAU REG'N  FORM

- TELESERVICE CAMPAIGN FORM

Some  Outsourcing Benefits 

- in the land of   

  • Costs are reduced by up to 30%
  • Better client service - for less cost
  • Access to unlimited call answering power equals instant unlimited growth capacity equals a better financial return - without incurring extra capital costs
  • You can expand your call centre processing across the country and into overseas markets
  • Access to a new range of quality/knowledgeable recruits
  • Access to other languages
  • A new reliable workforce
  • A new class of professional call taker/maker
  • An attractive English accent 
  • At-home management empowered to be more creative and proactive
  • The assurance of an emergency back-up capability 
  • Reduced at-home training costs
  • Obtain greater flexibility to explore new I.T. and Internet challenges/opportunities
  • Receive more client praise and less complaints
  • A greater at-home stress free environment and better morale
  • You gain the ability to be more flexible in your staff scheduling and eliminate the hiring of transient workers. Your core staff inturn become less pressured and more motivated and accommodating
  • Lower at-home agent turnover
  • Implementing a Strategic Partnering Program does not incur any significant capital cost
  • Saved funds and new profits generated by the new Partnership Program can be passed on at-home as greater  shareholder returns, new capital expansion, better wages etc
  • You can look forward to a brighter, happier more profitable future - with fewer crises, confrontations, lost and unproductive time
  • You truly become the Centre of your Call Business


Previous Page 

  Next Page