Oz Call Centres INDEX

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OUTSOURCING
Quotes & Trends
Definition
C.C. Outsourcing
Who Outsources
Benefits
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Some Tips
Vendor Checklist
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C.C's Future
Why Australia?
The Procedure
Our Costs
WHO WE  ARE  & OUR  C.E.O.
INDUSTRY  LINKS
- OUTSOURCER CONTACT  FORM
- SERVICE  BUREAU REG'N  FORM

- TELESERVICE CAMPAIGN FORM

  Some Specialist Service Providers
 
Australasian Call Centre Coach
  - provides global call centre coach-the-coach accreditation program
and also other customized coaching courses. 
 
  Online Customer Care
  - Resources for Services, CRM, Call Center & E-Care Professionals.
 
  Outsourcing Australia
  - For technology or service outsourcing in Australia. 
 
  The Tele-M@rket
  - A call center discussion site and forum for buyers seeking call center products.
 
  A.C.A. Research
  - Business research and analysis.
 
  Ansapoint.
  - Tools for estimating the staffing and trunking requirements of call centres.
   
  Callcenterops.
  - For the latest information on call centre operations.
   
  Centre-ing services.
  - South African call centre customer service consultant 
   
   
   
      Note: 
  •  Our established site has over 350 worldwide industry links - from the Emirates
    Trade Authority to a Californian Teleservice Outsourcing Agent.
  • Our Growing Global Audience of Teleservice Professionals and End Users 
    average over 60 hits per hour on our site every day of the year.